10 Best Grasshopper.com Alternatives

Grasshopper offers its customers great deals and discounts, however there are drawbacks to this company as well. Grasshopper requires you to pay an activation fee and has a high local and 800 transfer fee.

It does not offer internet faxing or ACD queuing. not all companies work for everyone and you should shop for services that best suits your needs. Cost is not the only factor when considering these types of phone services. For these reasons, it is worth investigating some of the following alternatives.

RingCentral?[Recommended]

RingCentral is a great mobile solution for many businesses. Unlike Grasshopper, RingCentral will never give the customers a busy signal. If you are on the line, it will automatically transfer the call to the correct person through the use of an auto-receptionist. It does allow you to do internet faxing and much more.

Lingo

Lingo is another great business phone solution. It allows easy account management online at all times and it works with Microsoft Outlook and Internet Explorer to manage calling features. It has a great call forwarding system and a simultaneous ring feature which will alert you of an incoming call at all your lines, mobile or landlines. Lingo also offers great international rates for those businesses that require a lot of travel.

PhonePower

PhonePower is an internet based phone service. In the case of an internet outage, calls will be forwarded to any number you specify. Also, this service does allow you to receive and check faxes online. It has a feature that will re-route calls to other numbers as well. This provider also allows users to keep their original number so that they won?t lose clients over the switch to this company.

FreedomVoice

This company offers virtual local numbers and 800 numbers for only $9.95 a month as compared to Grasshopper?s $30 per month. It features call forwarding to direct callers to the correct extension with an automatic attendant and ACD call routing. It can also forward calls to a number you specify and includes an internet fax service.

ViaTalk

Via Talk has a special feature which lets you record any conversation and save it to review later. It has call logs and custom voicemail groups. It also has a good call routing system for incoming, outgoing, and anonymous calls. An internet based fax service is also avalible at an additional cost of $9.95 per month.

Phone.com

This service provider has numerous features and it is impossible to describe all of them in the scope of this document. Some of them include the ability to set call handling rules, the ability to record calls, transferring options, call routing, internet fax, that ability to use your own hold music or use pre-recorded hold music supplied by Phone.com, and international calling. The company also provides a virtual phone attendant.

PhonePeople

Phone People?s virtual office phone service offers great features such as online call reports in real time, call forwarding, hold music, custom messages, an auto attendant, and the ability to have multiple extensions. The auto attendant allows calls to be forwarded to the correct extension so the customers can talk to the person with whom they need to talk with as soon as possible. There is also an 800 number service which can be purchased for $9.99 per month.

Toktumi

Toktumi offers business the ability to make conference calls with out to twenty people. This service also allows you to keep your existing number, use a new local number, or get an 800 number. It has an auto attendant and lets you make separate greetings for personal and business calls. It also has a feature called simulring which allows multiple lines to ring when an incoming call is received. There are no setup or hardware fees associated with Toktumi and internet fax can be added for $9.95.

OneBox

This virtual phone provider allows clients to make 800 numbers for their businesses which improves their professional images. OneBox allows conference calling on the phone or on the web. There is also a call recording feature and an auto attendant. A high quality call routing service called Find-Me Follow-Me is also included. OneBox users can send and receive faxes by email or on their phones.

Halloo

This company is cloud based so there is no software or hardware to deal with. It includes advanced reporting and analysis features which can be accessed anywhere. An intelligent call routing tool allows you to route calls to the appropriate agents using an auto attendant. Multiple extensions are available as is a call recording feature. This service can be set up to give instant message notifications and receive faxes as well.

Source: http://www.voip-sol.com/10-best-grasshopper-com-alternatives/

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